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Customer Support

Help & Support

you can find help here

Payments

We use Payfast (South Afrca’s Leading payment gateway) as our payment gateway and allow for payment via Visa and Mastercard Credit and Debit cards as well as EFT.

None of your payment information is saved on our servers, we use payfast to handle all forms of payments on our behalf. They have strict security measures in place to ensure a safe shopping experience. Our website is also SSL secured.

Shipping & Delivery

We use My Courier who delivers straight to your door or collection at our office location in West Beach, Cape Town. *Please note that over the lockdown period there will be a disruption in our transit times which can cause delays by 24 hours*

(40km from West Beach): overnight

Outlying areas (Winelands, Malmesbury, Langebaan etc): 2-3 working days

Gauteng, Durban, KZN, Bloemfontein, George, Knysna

8 Amphoria Road, West Beach.

Ready to collect within 1-2 working days.

Exchanges and Returns

We do not offer returns.

We do not offer exchanges.

Most Asked Questions

We are a online store and we do not have in store shopping facilities. However, you may collect from West Beach, Blouberg, Cape Town.

You will receive an email with your order details, as well as follow up emails regarding your order.

Yes you will receive an invoice with every order placed.

We are a non cash handling business. Payment can be made by EFT or our succeed payment option via payfast.

DependIng on product chosen, our lead time can vary from same day collection to 5 working days. Please feel free to email us for any clarity.

Our website never closed. Feel free to shop and place orders online 24 hours a day, 365 days a year. However, collection times are our office hours which are:

Monday-Friday: 09:00 – 5:00

SaturdaySunday: closed

Public Holidays: closed